POLICIES
The Mizu Guarantee
At Mizu Diamonds, we are not completely satisfied unless
you are. That is why we guarantee that each item we
sell is first carefully inspected to be free of damage
and integrity flaws.
As our valued client, we also invite you to personally
inspect your own selected piece of jewellery before
purchase by using our
jeweller’s loupe
or
binocular microscope to confirm our findings and
ensure product satisfaction.
If you are not completely satisfied with your purchase,
you can return it within 30 days. The original receipt,
all original packaging and certificates must accompany
the item. The item must be in original condition and
not worn.
All custom made and personalized items cannot be returned.
Gift Packing
 |
For that special finishing touch,
we’ll encase your beautiful piece of jewellery
in our elegant two-piece silver packaging complete
with cleaning cloth and topped with a baby blue
bow. |
The original
certificate will accompany each certified diamond.
Payment Policy
All jewellery prices are reflected in Canadian dollars.
For your convenience, we offer several methods of payment.
You have the option to pay by bank draft, certified
cheque, or bank to bank transfer. As well, we are now
accepting payments via Paypal (by Visa, Mastercard,
American Express, Discover and E-cheque).
Shipping We
want you to have your beautiful piece of jewellery the
moment it is ready.
That’s why we ship all our in-stock items free
via FedEx overnight to anywhere in Canada. For all those
special custom made orders, we will contact you first
by phone and then arrange for them to be delivered by
Fed Ex within 24 hours.
Tax Information
Both the GST and PST apply to purchases made by residents
of British Columbia. All residents of other Canadian
provinces must pay the GST. No taxes apply to purchases
made by US residents.
Privacy Policy
At Mizu Diamonds, we believe that our relationships
must be built on trust and respect. We respect your
privacy and are committed to protecting it.
Any and all information that you give us, or that is
collected on this site or via email will be kept strictly
confidential and will not be sold, reused, rented, disclosed,
loaned to any third parties or used in any way you have
not consented to.
If you have any questions, please feel free to email
us.
Information You Give Us
If you provide Mizu Diamonds with personal information
about yourself while visiting our website, we promise
to guard and protect this information.
Personal Information
Mizu Diamonds does not sell, trade, rent or share your
personal information with ANY group or organization
for advertising or any other purpose. We ONLY collect
your email on this website for our own internal purposes
and for newsletter distribution.
Links
Mizu Diamonds is not liable for any information on third
party links.
|
